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Help & Support

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Have a question, feedback on a lesson, or an issue with your subscription? Drop us a note!

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Our team usually responds within 24 hours.

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Frequently Asked Questions

How do I cancel or manage my subscription?

You can cancel or change your subscription at any time directly through Apple. Head over to our Manage Subscription page for a direct link and step-by-step instructions.

How do I restore my purchase on a new device?

Open Wooly on your device, navigate to the Profile / Settings tab, tap on the Shop or Upgrade section, and tap “Restore Purchases.” Apple will verify your Apple ID receipt instantly.

Are my Bible study notes and progress private?

Yes! Wooly operates on an on-device local storage architecture. Your progress and study reflections stay private to you.